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Privacy Policy

Last updated: September 3, 2026

OrliCode ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us through our website and our communication channels, including WhatsApp. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

1. Information We Collect

We may collect the following types of information when you interact with our website or contact us:

Contact details you provide through our contact form, such as your name, company name, email address, and project details.
Communication data when you message us via WhatsApp, email, or phone, including your phone number and the content of your messages.
Technical data such as your IP address, browser type, device information, and pages visited, collected automatically through standard web technologies and cookies.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and prepare quotations for our services.
Communicate with you about your project via email, phone, or WhatsApp.
Improve our website, services, and overall customer experience.
Comply with legal obligations and protect our legitimate business interests.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. WhatsApp & Meta Platforms

Our website offers a WhatsApp contact option powered by Meta Platforms, Inc. ("Meta"). When you choose to contact us via WhatsApp, you are initiating a conversation that is also governed by WhatsApp's own Privacy Policy and Terms of Service. Meta may process metadata related to these messages, such as timestamps and phone numbers, in accordance with its own privacy practices.

We only use WhatsApp conversations to respond to your inquiries and provide the services you request. We do not use this channel to send unsolicited marketing messages.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to remember your language preference, understand how visitors use our site, and improve performance. You can control or disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled.

5. How We Share Your Information

We may share your information with:

Trusted service providers who help us operate our website and deliver our services (for example, hosting, analytics, and communication tools), under confidentiality obligations.
Legal or regulatory authorities when required by law or to protect our rights, property, or safety.

We do not share your personal data with third parties for their own independent marketing purposes.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, respond to your inquiries, comply with legal obligations, and resolve disputes, after which it is securely deleted or anonymized.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data.
Object to or restrict certain types of processing.
Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us using the details below.

9. Children's Privacy

Our website and services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children.

10. International Data Transfers

As we work with clients and partners across Saudi Arabia, the GCC, and internationally, your information may be processed or stored outside your country of residence. We take reasonable steps to ensure your data remains protected in accordance with this policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please reach out to us.